Teravista is the 1,500-acre master-planned community in northeast Round Rock, north of University Boulevard, with its later sections crossing the line into Georgetown. Construction began in 2001, and more than 3,400 homes have gone up since, from Lennar, DR Horton, Taylor Morrison, Highland, and a dozen other builders, around an eighteen-hole public golf course that looks west across the Hill Country. The HOA runs pools, trails, and a full calendar of events, and most of the houses are two-story slab homes with an attic water heater and a bath over the living area.
The oldest Teravista streets are now past twenty years, which means the builder-grade water heaters have failed once already and the drain pans in the attics have been through twenty summers of condensate. The land slopes from the golf course down toward Chandler Creek, and the neighborhood sits on the clay side of the escarpment.
This site routes Teravista homeowners to an independent local water damage provider by phone. The provider meters the house before a single line of scope is written.
A drain pan that overflowed above a bedroom in one of the 2003 phases is water heater leak cleanup work, and the ceiling below gets metered first. An attic line that split in the February 2021 freeze is burst pipe water damage, and the walls below the break get checked as well as the ceiling. A hail-cracked roof that leaked in the next storm is roof leak water damage once the roofer has it covered.
The Teravista Golf Club on Teravista Club Drive sits at the center of the community, and the HOA rules on dumpsters and contractor hours apply on both sides of the city line. Houses on the Round Rock side pull rebuild permits from the city; the Georgetown sections pull theirs from Georgetown. Tell the crew which side you are on.
Call (512) 562-9101 and tell us what you found. We route the call to a local water damage provider serving Teravista.
Standing water pumped off slab floors, tile, and carpet in a Round Rock home, then the first meter readings to see where it spread.
Air movers and dehumidifiers run against Central Texas humidity until drywall, cabinets, and subfloor hit their dry target.
A warm spot on the floor, a spinning meter, or a soft wall traced to a slab line or a wall pipe before anyone breaks concrete.
Rooms, ceilings, and floors soaked when an attic or exterior wall line split in a freeze, pumped out and dried once the valve is off.
Muddy creek water and street runoff pulled out of a garage or ground floor, contaminated materials removed, and the house dried.
A tank that let go in a garage, hall closet, or attic and the drywall, flooring, and ceiling it soaked on the way down.
A stained, sagging, or dripping ceiling under an attic air handler, an upstairs bath, or a drain pan, dried and opened only where wet.
Wet attic insulation, ceilings, and walls dried out after hail, a spring storm, or the 2022 tornado season found a way through the roof.